New UIF mobile app and USSD platform enable clients to check registration status and access services at no cost

The Unemployment Insurance Fund (UIF) has launched a zero-rated mobile app and a free Unstructured Supplementary Service Data (USSD) platform to enable clients to access UIF services at any time, from anywhere at no cost.

The app and USSD platform will promote greater self-service for clients, reduce long queues in the labour centres and alleviate pressure on officials.

The platforms will also put more money in the pockets of clients because they will save on transport costs currently incurred when visiting labour centres.

The mobile app and USSD platform also enable clients to check their UIF registration status, which will improve compliance with the Unemployment Insurance Act by employers who fail to register, declare and pay contributions for their workers.

By simply dialling 134843# on any cellular phone for free, clients can, among others, submit a continuation of payment or check their claim and payment status, instead of visiting a labour centre.

The same services can also be accessed on the mobile app, which can be downloaded from either Google Play Store, App Store for IOS phones or Huawei App Store.

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UIF launches zero-rated mobile app and USSD platform to make services more accessible

The Unemployment Insurance Fund (UIF) has launched a zero-rated mobile app and a free Unstructured Supplementary Service Data (USSD) platform to enable clients to access UIF services at any time, from anywhere at no cost.

The app and USSD platform will promote greater self-service for clients, reduce long queues in the labour centres and alleviate pressure on officials.

The platforms will also put more money in the pockets of clients because they will save on transport costs currently incurred when visiting labour centres.

UIF mobile app and USSD platform enable clients to check registration status

The mobile app and USSD platform also enable clients to check their UIF registration status, which will improve compliance with the Unemployment Insurance Act by employers who fail to register, declare and pay contributions for their workers.

How to use the UIF mobile app and USSD platform

By simply dialling 134843# on any cellular phone for free, clients can, among others, submit a continuation of payment or check their claim and payment status, instead of visiting a labour centre.

The same services can also be accessed on the mobile app, which can be downloaded from either Google Play Store, App Store for IOS phones or Huawei App Store.

UIF urges clients to check registration status

The Commissioner also called on all UIF contributing workers to use these platforms to check their registration status, whilst in employment, and not wait until they are no longer working. “If you find that your employer has not registered you, but is deducting UIF, then immediately report this to a labour inspector so it can be corrected,” Maruping said.

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