…By Lola Smith for TDPel Media.
Passengers at a major UK airport, Manchester Airport, have been left stranded and facing significant delays after a severe power cut.
The scene at the airport has been described as “absolute chaos,” with disrupted check-in and boarding processes leading to missed flights and frustrated travelers.
Power Cut Causes Massive Delays at Terminal 3:
On Wednesday, May 24, a power cut struck Terminal 3 of Manchester Airport just before 8 am.
This unexpected event caused major issues with the check-in and boarding procedures, resulting in passengers being significantly delayed for their flights.
Missed Flights and Frustrated Passengers:
Due to the delays caused by the power cut, some passengers were unable to make it to their flights on time.
According to reports from the Manchester Evening News, several individuals claimed that planes departed without them.
One passenger shared her experience of arriving at the airport at 7 am for her 10 am Ryanair flight to Tenerife.
Unfortunately, she missed her flight as she encountered difficulties while attempting to check in her luggage.
Passenger Complaints on Social Media:
Passengers took to social media platforms to express their frustration and share their experiences of the disruption.
One traveler, Megan, tweeted her disappointment to Ryanair, Manchester Airport, and the Manchester Evening News.
She described being stuck trying to check in her luggage due to the power cut, resulting in her missing her flight.
She emphasized the lack of guidance and assistance provided to affected passengers, adding that it was her birthday.
Other passengers also voiced their grievances on Twitter.
Tom McKenna expressed his frustration at witnessing his Ryanair flight flying overhead while he was stuck in a queue outside Terminal 3.
Laura Marie highlighted the lack of communication from the airport authorities and Ryanair regarding the situation and mentioned the additional expenses incurred for rebooking flights and accommodations.
Airport Response and Updates:
In response to the disruption, Manchester Airport issued an apology for the inconvenience caused by the power outage.
They explained that the power cut resulted from a fault at an external substation, which has since been resolved.
The airport acknowledged that some passengers might experience longer waiting times but assured travelers that staff were working diligently to mitigate the disruption.
Passengers were advised to stay updated by contacting their respective airlines for the latest flight information.
Ryanair’s Apology and Resolution Efforts:
Ryanair, acknowledging that the power cut was beyond their control, expressed their apologies for the disruption.
The airline stated that they had reaccommodated affected passengers on alternative flights later that day, and for those without immediate alternatives, they encouraged them to contact their Customer Service Team.
Ryanair emphasized that the power outage was entirely beyond their control and apologized for any inconvenience caused.
The power cut at Manchester Airport’s Terminal 3 led to significant chaos, delays, and missed flights for passengers.
Frustrated travelers took to social media to voice their concerns, highlighting the lack of communication and support during the disruption.
The airport and Ryanair issued apologies and reassured passengers that efforts were underway to restore normal services.
Passengers were advised to stay in touch with their respective airlines for the most up-to-date information regarding their flights.
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