SASSA Disability Grant Appeals: Process, Requirements, and Contact Information

How to appeal a SASSA disability grant rejection

If your SASSA disability grant application is declined, you have the right to appeal the decision. To do so, you must submit an appeal form within 30 days of receiving the rejection letter.

The appeal form can be obtained from any SASSA office or downloaded from the SASSA website.

In the appeal form, you must explain why you believe the decision to reject your application was wrong. You should also provide any additional evidence that supports your claim.

Once you have submitted the appeal form, SASSA will review your case. If your appeal is successful, you will be awarded the disability grant. If your appeal is unsuccessful, you will have the right to take the matter to court.

SASSA disability grant eligibility criteria

To be eligible for the SASSA disability grant, you must meet the following criteria:

  • Be a South African citizen, permanent resident, or refugee permanently residing in South Africa.
  • Be between 18 and 59 years of age.
  • Undergo a medical or functional assessment confirming disability.
  • Provide clinical information or a referral form confirming disability.
  • Submit a referral form completed by a treating facility or practitioner if previously rejected on medical grounds.
  • Both the applicant and their spouse must undergo a Means Test.
  • They must not be maintained or cared for in a State-funded institution.
  • They must not be in receipt of another social grant for themselves.
  • Submit a 13-digit barcoded identity document or a smart ID card for themselves and their spouse.

SASSA disability grant application process

To apply for the SASSA disability grant, you must visit your nearest SASSA office. You will need to complete an application form and provide the following documents:

  • A 13-digit barcoded identity document or a smart ID card for yourself and your spouse.
  • A medical report from a doctor confirming your disability.
  • A referral form completed by a treating facility or practitioner if previously rejected on medical grounds.
  • Proof of income for yourself and your spouse.

Once you have submitted your application, SASSA will assess your case. If you are eligible for the disability grant, you will be awarded the grant and will receive payments every month.

SASSA disability grant contact details

For more information about the SASSA disability grant, you can contact SASSA on the toll-free number 0800 60 10 11 or 013 754 9428/9363 during working days/hours, or via WhatsApp at 082 046 8553.

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