Credit Card Fees: Amazon And Visa Resolve Dispute

Amazon has reached a new global agreement with Visa, which will see Visa credit card payments accepted across all of its sites.
Because of the fees charged to process payments, the online store threatened to cease using UK-issued Visa credit cards in November.
“The expense of accepting card payments continues to be a hurdle for businesses aiming to deliver the best pricing for customers,” Amazon said in a statement, according to Gatekeepers News.
Visa, for one, expressed its displeasure with Amazon’s promise to limit consumer choice in the future.
After weeks of talks, the two companies have finally come to an agreement, which includes a deferral of the ban for UK consumers.

A Visa spokesperson said, “Visa is pleased to have reached a broad, global agreement with Amazon.
This agreement includes the acceptance of Visa at all Amazon stores and sites today, as well as a joint commitment to collaboration on new product and technology initiatives to ensure innovative payment experiences for our customers in the future.”
Amazon on its part said, “We’ve recently reached a global agreement with Visa that allows all customers to continue using their Visa credit cards in our stores. Amazon remains committed to offering customers a payment experience that is convenient and offers choice.”
In the past, Amazon customers in Australia and Singapore had to pay a surcharge when purchasing items using a Visa credit card. This has also been removed.
The furore comes after the removal of an EU cap on fees charged by card issuers in the UK after Brexit.
A senior editor at Which? Money, Ele Clark, while welcoming the news, said, “Using a credit card to pay offers shoppers valuable legal protections that debit cards cannot, and removing this option for Visa cardholders would have meant fewer rights for millions of consumers.
“However, there have been longstanding concerns about credit card fees, and this affects customers and businesses. The regulator must urgently take forward its proposals to examine whether card fees are fair and what impact this will have on competition.”
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