Primark Expands Click and Collect Trial to London Stores, Enhancing Customer Convenience

Primark Expands Click and Collect Trial to London Stores, Enhancing Customer Convenience

…By for TDPel Media. Primark has introduced its Click and Collect service in 32 of its stores in and around London, offering customers the convenience of selecting children’s clothing online and picking them up at designated locations.


This service launch is well-timed to coincide with the back-to-school season, providing parents and guardians with an efficient way to shop for their children’s clothing needs.

Wider Access to Exclusive Items

With the introduction of Click and Collect, customers now have access to a broader selection of items that were previously only available in Primark’s largest stores.

This expansion allows customers to pick up their desired products at a much wider range of sites, making it easier for them to access a diverse array of products without visiting the flagship stores.


Key Details and Requirements

To use the Click and Collect service, customers need to place orders with a minimum value of £10.

Once the order is placed, the items can be collected from the designated store locations two days after the purchase.

Positive Customer Feedback Encourages Further Expansion

The Click and Collect trial initially covered 25 stores in the North West of England.

According to Kari Rodgers, the UK retail director at Primark, the feedback received from customers during the trial has been encouraging, which has led to the decision to expand the service to London stores.

The company is eager to gather more insights as the trial progresses further.


List of Stores Participating in the London Click and Collect Trial

The following stores in and around London are part of the Click and Collect trial:

1. Bexleyheath, The Broadway, DA6 7HF
2. Bluewater, Upper Thames Walk, DA9 9SQ
3. Bromley, 162 High Street, BR1 1HE
4. Charlton, Brocklebank Retail Park, SE7 7SX
5. Croydon, 5 – 9 North End, High Street, CR9 1SX
6. Dartford, 58 – 60 High Street, DA1 1DE
7. Ealing, Ealing Broadway Centre, W5 5JY
8. East Ham, 51 High Street North, E6 1HZ
9. Hackney, 365 – 371 Mare Street, E8 1HY
10. Hammersmith, Kings Mall Shopping Centre, W6 0PZ
11. Harrow, St Ann’s Shopping Centre, HA1 1AT
12. Hounslow, 165 – 169 High Street, TW3 1QL
13. Ilford, 129-133 High Rd, IG1 1DE
14. Kilburn, 54 – 56 High Street, NW6 4HJ
15. Kingston, 76 Eden Street, KT1 1DJ
16. Lakeside Shopping Centre, RM20 2ZP
17. London Oxford Street East, 14-28 Oxford Street, W1D 1AU
18. London Oxford Street West, 499 – 517 Oxford Street, W1K 7DA
19. Lewisham, Lewisham High Street, SE13 6JL
20. Peckham, 51- 57 Rye Lane, SE15 5EY
21. Romford, 33 – 35 South Street, RM1 1NJ
22. Staines, Elmsleigh Shopping Centre, TW18 4QB
23. Stratford, Westfield Stratford City, E20 1EL
24. Sutton, St. Nicholas Shopping Centre, SM1 1AX
25. Tooting, 31 – 39 Mitcham Road, SW17 9PA
26. Uxbridge, 1 Chequers Mall, UB8 1LN
27. Wandsworth, 32-34 Southside, SW18 4TF
28. Watford, 109-111 High Street, WD17 2TA
29. Wembley, 508 High Road, HA9 7BS
30. White City, Westfield London Shopping Centre, W12 7GF
31. Wood Green, The Mall, High Road, N22 6YQ
32. Woolwich, 18 – 28 Hare Street, SE18 6LZ


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