Hundreds of T-Mobile Customers Report 5G Service Outages in Various Areas


As of Tuesday morning, a significant number of T-Mobile customers are encountering disruptions with their 5G mobile services and cell phone connections.

DownDetector, a platform that monitors service outages, has received more than 700 complaints from customers detailing their issues.

These problems encompass difficulties in connecting to mobile internet, 5G home internet, and general cell phone services.

Geographical Affected Areas:

The outages appear to be affecting several regions across the United States.

Among the areas hardest hit is Kansas, where customers in locations such as Kansas City, Overland Park, Olathe, and Lenexa have reported experiencing problems.


Additional regions that have reported high numbers of service disruptions include Houston, Texas; New Orleans, Louisiana; and Los Angeles, California.

Social Media Expression of Frustration:

Many frustrated customers have taken to social media platforms to express their dissatisfaction with the ongoing service issues.

On various platforms, users have raised concerns and posed questions, seeking clarity on the situation.

Some users have written messages like, “What is going on with my data?” and “Why is the data down?” Others have inquired about specific areas, with one user asking, “Is there an outage in Louisiana because I’m having problems with service out here?” The inconvenience of the outages is evident in comments such as, “Something is going on with T-Mobile at my house this morning.

Snapchats and iMessage work, but nothing else. I can’t call people and they can’t call me… so annoying.”


T-Mobile’s Response and Background:

T-Mobile, which is the third largest wireless carrier in the United States, serving around 113.6 million customers nationwide, has not provided specific details about the cause of the outages. has reached out to T-Mobile for comment on the situation.

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