It’s never a good feeling to find out your SASSA grant has been declined or suddenly suspended — especially when you rely on it to get by.

If this has happened to you, don’t panic.

It usually boils down to issues with your documents, eligibility, or personal info, and there are steps you can take to fix it.

Declined vs Suspended: What’s the Difference?

Let’s clear this up first: if your grant is declined, it means your application was never approved in the first place — probably due to missing info or not meeting the criteria.

If your grant is suspended, it means you were approved before, but SASSA has now paused it because of a problem that came up later.

You can always check your current grant status using the SASSA SRD Status Check online.

Common Reasons SASSA Might Decline or Suspend Your Grant

There are a few common triggers for SASSA to stop your payments or reject your application. These include:

You no longer meet the income or eligibility rules
You submitted wrong or incomplete documents
You’re already getting another government grant or UIF
Your details don’t match what’s on record at Home Affairs (for example, they may mistakenly list you as deceased)
Your banking information doesn’t match your ID
There’s suspected fraud or duplicate applications

These rules apply to all SASSA grants, including the popular R350 SRD grant.

What to Do If This Happens to You

If your grant gets declined or suspended, here’s what you should do:

Double-check all your documents and personal details
Make sure your info matches what’s on file at Home Affairs
Visit your nearest SASSA office or call the toll-free line at 0800 60 10 11
If you’re dealing with an SRD grant issue, you can lodge an appeal on the SRD Appeals Website