Thousands of homes are without water in London after water supply is cut off.

Water Supply Disruption Hits Thousands in West and South-West London

A significant disruption in water supply has left thousands of households in west and south-west London grappling with either no water or low water pressure. The issue stems from a power problem at a Thames Water treatment plant, which, in turn, had a cascading impact on a second water treatment facility, resulting in a widespread impact on customers.

The primary cause of the water supply issue was traced back to the Ashford Water Treatment Works, where a power outage disrupted operations. Thames Water has since successfully restored power at this facility, marking a pivotal step towards resolving the problem and reinstating water supplies across the affected area.

In response to the inconvenience and concern caused by the water supply disruption, Thames Water issued an apology to affected customers. The company acknowledged the challenges posed by this incident and assured customers that efforts are underway to rectify the situation promptly.

However, Thames Water also cautioned that it might take some time for the water supply system to replenish fully, allowing water to return to normal levels throughout the entire affected region. As the restoration process unfolds, the company is committed to mitigating any further inconvenience for its customers.

Impacts on Schools and Libraries

The disruption in water supply had repercussions beyond residential areas, affecting various institutions and services. Schools and libraries in the west and south-west London areas faced no choice but to close their doors temporarily due to the water supply issues. This development underscores the far-reaching consequences of disruptions in essential services, impacting not only households but also educational and community facilities.