Department of Home Affairs Delivers Exceptional Service, Aiding 33,500 Individuals Through Offices and Mobile Units

Department of Home Affairs Delivers Exceptional Service, Aiding 33,500 Individuals Through Offices and Mobile Units

Remarkable Public Engagement: Department of Home Affairs’ Successful Assistance During Voter Registration Weekend

In an impressive demonstration of public engagement, the Department of Home Affairs has effectively aided over 33,500 individuals through its offices and strategically deployed mobile units in the initial two days of the Voter Registration Weekend service delivery.

Peak Influx on Saturday: 25,700 Seek Assistance, Additional 7,900 Avail Extended Operating Hours

The highest influx occurred on Saturday, February 3, with more than 25,700 people seeking assistance.

In addition, 7,900 individuals took advantage of the extended operating hours from 4:00 PM to 6:00 PM on Friday, February 2.

Responding to the surge in demand, Deputy Minister Njabulo Nzuza expressed gratitude and stated, “This public response is galvanizing us to do more.”

Public Rush Sparks Extended Operating Hours: Certain Offices and Mobile Units Respond to Significant Interest

The Department of Home Affairs experienced a considerable public interest during this period, leading to the extension of operating hours at certain offices and mobile units across various provinces.

Diverse Needs Addressed: Document Retrieval, New ID Applications, and Voters’ Roll Status Updates

Over the two-day period, nearly 23,400 people visited to collect their IDs, while 9,100, primarily first-time applicants, applied for new IDs.

Remarkably, 920 individuals applied for and received Temporary Identification Certificates instantly.

The department also addressed 148 cases referred by the Independent Electoral Commission for Voters’ Roll status updates.

Emphasis on Swift ID Retrieval: Dedicated Queues Implemented for Efficiency

Deputy Minister Nzuza emphasized the importance of prompt document collection, encouraging first-time applicants to retrieve their IDs within 13 working days.

To expedite this process, dedicated queues for collection have been implemented where office space allows, ensuring efficiency in the document retrieval process.

Commitment to a Seamless Electoral Process: Department of Home Affairs Strives to Meet Diverse Public Needs

The Department of Home Affairs remains dedicated to ensuring a seamless electoral process, striving to meet the diverse needs of the public during the Voter Registration Weekend.

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