A widespread outage struck Meta-owned social media platforms, including Instagram, Facebook, and WhatsApp, on Wednesday afternoon, leaving users worldwide in a state of disconnection and dismay.
The sudden disruption deprived thousands of individuals of their usual means of communication, access to content, and connection with their social circles.
Root Cause Identified
A spokesperson for Meta Platforms Inc. attributed the outage to “major disruptions” in its ads transparency tools, although specific details regarding the cause remained undisclosed.
The company promptly acknowledged the issue and initiated efforts to rectify the situation, as indicated on its status page, assuring users that restoration was underway.
Global Reports of Disruption
Reports of problems with Instagram, Facebook, and WhatsApp began flooding in around 18:00 GMT, according to data from DownDetector, a platform that monitors such incidents.
Users, particularly those in the Dallas and Houston areas of Texas, appeared to be among the most severely affected, with disruptions reported across both desktop and mobile versions of the platforms.
User Frustration Mounts
As the outage persisted, frustration mounted among users who found themselves unable to send or receive messages, access their feeds, or utilize the apps altogether.
Many turned to alternative platforms, such as Elon Musk’s X, seeking reassurance and updates from fellow users experiencing similar issues.
Meta’s Response and Ongoing Efforts
In response to the widespread disruption, Meta’s WhatsApp official account acknowledged the issue and assured users that efforts were underway to restore functionality to the platforms.
Despite the company’s reassurances, the cause of the outage remained undisclosed, leaving users awaiting further updates as Meta’s technical teams worked to address the issue.
Continuing Coverage
As the situation unfolds, users remain eager for updates and resolution, with Meta yet to provide a comprehensive explanation for the outage.
DownDetector’s heat map highlighted clusters of reported outages across major cities like New York, Los Angeles, and Chicago, underscoring the widespread impact of the disruption.
Further updates on the evolving situation are expected as Meta works to restore full functionality to its platforms.
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