KDB customers allowed to use Hana Bank’s ATMs, offline branches

The Korea Development Bank (KDB), a state-run lender, said Tuesday its customers will be allowed to use ATMs and other offline branch offices of Hana Bank as part of efforts to enhance customer convenience.

Under a deal for cooperation, all KDB customers will be able to use 3,576 ATMs and around 600 offline branch offices run by Hana Bank without paying fees starting Tuesday, according to the lender.

The deal is expected to help senior people and other digitally marginalized citizens have more access to financial services at a time when banks are reducing offline branches and increasing their reliance on mobile banking, KDB said.

KDB said it will continue to cooperate with Hana Bank to provide better and various services to its customers going forward.

The move came as banks in South Korea have slashed the number of branches and ATMs in recent years in a move to cut costs amid fierce competition with internet-only banks.

Banks in South Korea operated a combined 6,454 branches at the end of 2020, compared with 7,623 at the end of 2011, according to the Bank of Korea. (Yonhap)

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