HSBC Fined $15 Million by US Authorities for Record-Keeping Failures

HSBC Fined $15 Million by US Authorities for Record-Keeping Failures

…By Henry George for TDPel Media.

Banking giant HSBC has been hit with a penalty of $15 million by US authorities due to record-keeping failures.


The US Securities and Exchange Commission (SEC) charged the London-listed bank for widespread and longstanding failures in maintaining and preserving electronic communications.

Additionally, US brokerage firm Scotia Capital was also charged for similar failings and will face a $7.5 million penalty.

The investigations conducted by the SEC revealed the extensive use of off-channel communications by both firms, including personal devices and messaging platforms like WhatsApp, resulting in a violation of US security laws.

HSBC’s Record-Keeping Failures

The SEC’s charges against HSBC highlight the banking firm’s significant and persistent deficiencies in maintaining and preserving electronic communications.

These failures were described as widespread and longstanding, indicating a systemic problem within the organization.

The inability to properly record and retain these communications has resulted in a penalty of $15 million.


Scotia Capital’s Similar FaXXilings

The SEC also charged US brokerage firm Scotia Capital for similar record-keeping failures.

The investigations revealed that employees at Scotia Capital engaged in off-channel communications and failed to preserve a substantial majority of these communications.

As a consequence, the firm is facing a penalty of $7.5 million.

Pervasive Use of Off-Channel Communications

The SEC’s investigations uncovered a pervasive and longstanding practice of off-channel communications at both HSBC and Scotia Capital.

Employees frequently discussed business matters using personal devices and messaging platforms such as WhatsApp, circumventing official channels.

This practice raised concerns about compliance with security laws and the failure to preserve these communications for record-keeping purposes.

Analysis and Commentary:

The penalties imposed on HSBC and Scotia Capital by the SEC emphasize the importance of proper record-keeping in the financial industry.

The widespread and longstanding failures identified in this case indicate a serious lapse in compliance and risk management within the organizations.


The use of personal devices and messaging platforms for business communications raises concerns about data security and the ability to monitor and regulate these channels effectively.

It is noteworthy that both HSBC and Scotia Capital self-reported and self-remediated their record-keeping violations.

This suggests a recognition of their failures and a willingness to cooperate with the SEC.

The reduced penalties reflect the efforts made by these firms to rectify their internal controls and demonstrate a commitment to compliance.

The SEC’s director of enforcement, Gurbir S Grewal, emphasizes the importance of following recordkeeping requirements and encourages other firms to take note and self-report any violations.

This highlights the SEC’s commitment to enforcing essential compliance standards and promoting a culture of transparency and accountability within the financial industry.

HSBC’s response to the charges indicates their desire to move forward and put these matters behind them.

The bank acknowledges the recognition by the SEC and CFTC of their efforts to enhance compliance procedures and maintain high standards of professional conduct.


It is evident that HSBC has invested significant resources in improving their internal controls, indicating a commitment to addressing the shortcomings identified by the authorities.

Overall, this case serves as a reminder to financial institutions of the criticality of robust record-keeping practices and the consequences of non-compliance.

It underscores the need for organizations to prioritize data security, proper communication channels, and adherence to regulatory requirements to ensure trust and accountability in the financial sector.


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About the Author:

Henry George SNR holds a Masters degree in English Language. He is a passionate Digital Marketer using hand-on tools (Google Ads, Meta Business Manager, Meta Business Suites, WordPress, etc.) to communicate brands’ values and drive maximum Sales Qualified Leads. He lives in Wales, United Kingdom. He writes for TDPel Media on interesting event turnouts.

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