HM Land Registry Rushes to Rescue Clients of PM Law and Affiliates in the UK After Sudden Closure Leaves Home Buyers Stranded

The sudden closure of PM Law and its affiliates on 2 February 2026 has left many home buyers and sellers in a state of uncertainty.

Known for handling conveyancing services, the firm’s abrupt shutdown created an immediate need for support to ensure ongoing property transactions are not stalled.

HM Land Registry has announced measures to assist affected clients and conveyancers, emphasizing the importance of appointing new legal representation to move property applications forward.

How HM Land Registry Is Helping Clients

For clients whose applications were submitted by PM Law or its affiliates, HM Land Registry is taking proactive steps.

In cases where customers have not yet secured new solicitors, the registry will attempt to contact them directly.

Normally, correspondence would be routed through a legal representative, but the unusual circumstances have prompted direct outreach where possible.

However, the registry warns that reaching every affected client is challenging due to inconsistent contact details provided by PM Law.

HM Land Registry reassures the public that it will do its utmost to reach as many clients as possible to avoid delays in property transactions.

Finding New Legal Representation

Customers who need new legal support are encouraged to use the Law Society’s Find a Solicitor website.

By entering a postcode and selecting the appropriate work type, such as conveyancing, home buyers and sellers can locate law firms nearby to take over their applications.

Clients can also apply to reclaim funds from firms under intervention by the Solicitors Regulation Authority (SRA), which now oversees PM Law and its affiliates.

Guidance on how to proceed is available through the SRA website.

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Clarifying Payments and Stamp Duty Land Tax

Some clients may be concerned about payments made during property transactions, including Stamp Duty Land Tax (SDLT).

HM Revenue & Customs (HMRC) has confirmed that customers who used PM Law or its affiliates for SDLT payments can call 0300 200 3510 to check that their payments were correctly processed.

Frequently Asked Questions

How does HM Land Registry track affected applications?
The registry is identifying all applications submitted by PM Law Group and reviewing their status.

Where contact details are available, clients will be informed of outstanding queries.

Completed applications will be progressed where possible.

What if my application was uploaded to HM Land Registry?
Clients can check if their application was uploaded by providing either the property address or the title number through the registry’s contact form.

Applications uploaded via PM Law’s online portal cannot be accessed by intervention agents but remain accessible to HM Land Registry.

What happens to completed registration documents?
If registration is complete, HM Land Registry will send documents directly to clients when contact details are available.

Otherwise, documents will be forwarded to the appointed Intervention Agent, Gordons LLP, for delivery.

What if more information is needed?
The registry will contact clients for any additional details required to progress applications.

Land registration rules can be complex, so HM Land Registry recommends clients seek guidance from a new solicitor if unsure how to proceed.

Impact and Consequences

The sudden closure of PM Law has caused delays and uncertainty in conveyancing processes, affecting both buyers and sellers.

Clients may face postponed property completions, and some could experience financial complications if payments were not properly processed.

The intervention by HM Land Registry and SRA ensures clients’ applications are safeguarded, but the disruption highlights risks when conveyancing firms abruptly shut down.

What’s Next?

Clients without new legal representation should act quickly to secure a solicitor to avoid further delays.

HM Land Registry will continue contacting clients directly where possible, and the SRA will assist with financial recovery and oversight.

Summary

The unexpected shutdown of PM Law has put many home buyers and sellers in limbo.

HM Land Registry has stepped in to ensure applications are not lost, urging clients to appoint new legal representatives.

Both the SRA and HMRC are providing guidance and support for financial and procedural concerns.

Bulleted Takeaways

• PM Law and its affiliates closed suddenly on 2 February 2026, disrupting conveyancing services.
• HM Land Registry will contact clients directly if no new solicitor is appointed.
• Clients should use the Law Society’s Find a Solicitor service to secure new legal representation.
• The SRA oversees claims for funds held by the firm and provides guidance for clients.
• HMRC can confirm if Stamp Duty Land Tax payments were correctly processed.
• Completed registration documents will be sent to clients or the appointed Intervention Agent.
• Acting quickly is essential to avoid delays in property transactions.