Grandmother left without a car after insurance company blames her for Luton Airport fire

Grandmother left without a car after insurance company blames her for Luton Airport fire

A grandmother whose £20,000 car was damaged in the Luton Airport car park fire says her insurance company told her she’s ‘at fault’ and offered her a £7,000 payout.

Cath Glaze has been left without a car to pick up her grandchildren or get to work after the blaze at the multi-storey car park on October 10.

Luton Airport fire victims battle to get money back from insurance companies

Cath is not the only holidaymaker struggling to get money back following the devastating fire in the £20million car park.

Sarah Scott was told her vehicle was covered in rubble after the car park collapsed. Another devastated holidaymaker, Samantha Woodward, has been left without a car. She bought her car for £9,500 and her insurance offered her £8,500, minus the £300 excess.

Luton Airport fire: Holidaymakers lose sentimental items in blaze

Along with two dash-cams and a mini fridge, Sarah and her husband Darren also lost items with great sentimental value in the blaze.

‘There were little mementoes too, from our holidays. We assumed they’d be safe,’ Sarah said.

Luton Airport fire: Woman with arthritis left without a car after insurance payout

Samantha stressed that she needed her car back soon, since her arthritis makes moving difficult for her.

Luton Airport fire: Man arrested on suspicion of criminal damage

Bedfordshire Police said they detained a man in his 30s as a precautionary measure in connection with the massive fire that caused the car park to collapse.

However, investigations so far suggest the blaze started accidentally due to a vehicle fault.


The Luton Airport fire has left many people without cars and sentimental items. Some insurance companies are reportedly offering low payouts and blaming customers for the fire.

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