Eskom warns SEVERE thunderstorms predicted for parts of South Africa may cause power interruptions

Eskom warns SEVERE thunderstorms predicted for parts of South Africa may cause power interruptions

This comes after a warning by the South African Weather Services (SAWS) on Wednesday.

The SAWS has warned that severe thunderstorms are expected, which will affect parts of the Eastern Cape on Thursday.

Affected areas:

  • BuffaloCity Metro
  • Great Kei
  • Amahlathi
  • Raymond Mhlaba
  • Ngqushwa
  • Mbashe
  • King Sabatha Dalindyebo local municipalities.

Eskom urged customers experiencing interruptions to alert the utility through its chatbot, Alfred, or its contact centre.

The power utility warned that persistent inclement weather conditions in the Western Cape and Eastern Cape could trigger electricity-supply interruptions and urged any customers that experience such interruptions to alert the power utility.

It furthermore encouraged customers to use Alfred, an Eskom customer service chatbot, developed to assist customers with logging electricity faults and feedback without having to call the Eskom contact centre.

“The app allows users to log a fault and immediately provides a reference number needed to track progress on the fault.

“All customers who use the platform will receive an automatic reply stating that Eskom encourages them to use Alfred the chatbot or the MyEskom customer app to log faults and receive a reference number rapidly on the customer’s mobile phone,” the statement said.


Severe thunderstorms with damaging winds are expected to make landfall on Thursday.

SAWS issued a level 2 warning for Thursday.

“Localised damage to infrastructure, settlements (informal), property, vehicles, livelihood and livestock can be expected due to the combination of heavy downpours, strong damaging winds and excessive lightning.


“Further, heavy downpours are expected to result in localised flooding of susceptible roads, low-lying areas and bridges and possibly cause minor vehicle accidents,” it said.

“The strong gusty winds and a large amount of small hail are expected over an open area which can contribute to slippery roads and with the combination of reduced visibility can lead to minor vehicle accidents and longer travel times,” the SAWS said.

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