CMA letter to Tesco Bank about one breach of The Retail Banking Order

CMA letter to Tesco Bank about one breach of The Retail Banking Order

Tesco Bank failed to publish 3 SQIs in the correct place on its mobile banking app between 24 July 2021 and 21 September 2021. The SQIs published in the incorrect place were: Overall Quality of Service; Online and Mobile Banking Services; and Overdraft Services.
Published 11 February 2022
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