Trouble continues to ripple through the UK travel sector, and another long-running company has now shut its doors.
After nearly two decades in business, a London-based travel firm has collapsed, leaving customers with no refunds to expect and adding to a growing list of recent industry failures.
Regen Central Ltd Shuts Down After 17 Years
Regen Central Ltd, a UK travel company known for selling flight and hotel packages, officially stopped trading last week following liquidation.
The business, which began operations back in 2009, had built its services across Europe, South East Asia, and the Middle East before its sudden closure.
Originally founded in Hertfordshire, the company later operated from London and specialised in package holidays.
Over the years, it also traded under several other names, including One Haji and Umrah, Regen Travels, and Oneworld Travels.
ATOL Status and Why Refunds Won’t Be Issued
According to the Civil Aviation Authority (CAA), Regen Central Ltd ceased trading as an Air Travel Organiser’s Licence (ATOL) holder on January 13, 2026.
ATOL protection is designed to refund customers or bring them home if a travel company collapses.
However, the CAA’s ATOL failures page confirmed that Regen Central Ltd had no outstanding ATOL-protected bookings at the time it went under.
Because of this, no refunds will be issued to customers.
The CAA also clarified that certain bookings are not covered under the ATOL scheme, including accommodation-only deals, non-flight packages, and flight-only bookings where tickets had already been issued.
What Customers Can Still Do
For anyone who believes they may be owed money under an ATOL-protected booking linked to Regen Central Ltd, the CAA has advised getting in touch directly.
Claims can be submitted by emailing claims@caa.co.uk for further guidance and confirmation.
Multiple Trading Names and Websites Affected
Before collapsing, Regen Central Ltd operated through several websites, including regentravels.com, oneworld-travels.com, and onehajjumrah.com.
Customers who booked through any of these platforms are being urged to double-check the type of booking they made and whether ATOL protection applied.
This Isn’t an Isolated Case
The closure of Regen Central Ltd is far from unique.
The UK travel industry has seen several high-profile collapses recently.
Last year, Ickenham Travel Group folded after an impressive 55 years in business, ceasing trading as an ATOL holder on November 20.
That company, also based in London, operated under multiple brand names such as Abu Dhabi Holidays, Ras Al Khaimah Holidays, and Letsgo2, alongside a wide network of travel websites.
More Travel Firms Follow the Same Path
Other casualties include Great Little Escapes, which shut down on June 13, 2025 after 22 years of operations.
Around the same period, Jetline Holiday also lost its ATOL licence, further shaking confidence among UK travellers.
What’s Next for Travellers?
With several established companies disappearing in a short space of time, travellers are being reminded to check ATOL protection carefully before booking.
As the industry adjusts to financial pressures and changing travel habits, consumers may need to be more cautious than ever when planning their next trip.
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