Quality Assurance Officer at So Fresh Neighbourhood Market

Quality Assurance Officer at So Fresh Neighbourhood Market – TDPel Jobs

So Fresh is Nigeria’s number one premium healthy food brand, that provides fresh, good, clean nutrition and promote a healthy lifestyle.

At So Fresh, we believe food should be fresh and close to nature as possible, hence we create fresh, tasty, yum, organic, nutritious and healthy food choices.

We are big on quality, hygiene, freshness and excellent customer serviceJob Purpose

Ensure compliance to company’s quality procedures, standards and specifications among staff.

Job Duties

Ensure the monitoring and programming critical control points in all outlets.
Responsible for monitoring product food safety and quality throughout the production process.
Manage corrective and preventive action process; including failure, investigation and root-cause analysis regarding food quality.
Conduct Water and Food Item Analysis across all outlet; also following up on the laboratories on the result of the tests.
Responsible for managing quality standards on the production lines by liaising with the Outlet Managers and Production Supervisors.
Ensure the correct recipe guidelines for products are adhered to.
Periodically vet outlets’ filling of record logs and documentation during outlet visit.
Ensure freshness, wholesomeness and cleanliness of all fruits, vegetables and other ingredients used in production.
Responsible for creating, revising and maintaining a library of all departmental Standard Operating Procedures (SOPs) and policies.
Ensure that all products and procedures are in compliance with established specifications and regulatory standards while liaising with Government Regulatory Bodies.
Ensure that all new regulations are accurately implemented at all outlets and suppliers.
Continually improve the system, processes, and make suggestions for changes and improvements.
Conducts routine inspection in all outlets, ensuring controls and documentation procedures.
Ensure strict compliance to hygiene standards and quality protocol among staff.

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Minimum of B.Sc. in Microbiology, Biochemistry or any related discipline.
1 – 3 years’ experience in quality assurance for QSR.
Experience in developing industry standard SOPs and Policies.
Practical knowledge of Process Improvement methodologies such as Total Quality Management, Six Sigma etc.
Practical knowledge of Food Safety Management and Lean Production.

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Ability to communicate effectively with technical and non-technical people with clarity of ideas and points.
Ability to give presentation with the use of necessary training tools.
Ability to identify facts, patterns and details to drive a data-driven solution.
Ability to make careful evaluation in order to predict the most feasible option.
Ability to work quickly & methodically.
Ability to plan and organise and to set priorities in order to meet deadlines and ensure efficiency.

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Behavioral Competence:

Honest, Diligent, Smart etc…
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