Mr Richmond, a former serving member of the Armed Forces, visited Veterans UK last week and spoke with colleagues from various operational and support departments to learn more about the services they provide. He spoke at length with those in charge of administering the programmes and assisting members of the military services and their families as they transition into civilian life and beyond. Mr Richmond also met with members of the communication and engagement teams to learn more about the information and communication packages they are working on, as well as to highlight the role Veterans UK plays in supporting the Government’s Veterans Strategy, listening to veterans communities, and acting on their feedback.
Mr Richmond said:
Veterans UK is responsible for delivering pension, compensation and welfare to our veterans communities and are pivotal in delivering the government’s vision to make the UK the best place in the world to be a veteran. I thoroughly enjoyed meeting the team at Norcross and was struck by their deep commitment and desire to do a great job. Ministers must ensure now that they give their team the tools they need to deliver that great service and the current digitisation programme will be vital to that.
We look forward to seeing Mr Richmond in future visits.