Lead, Implementation Engineer at InterSwitch

Lead, Implementation Engineer at InterSwitch – TDPel Jobs

Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing and payment infrastructure to government, banks and corporate organizations.

Interswitch, through its “Super Switch” provides online, real-time transaction switching that enable businesses and individuals have access to their funds across the 24 banks in Nigeria and across a variety of payment channels such as Automated Teller Machines (ATMS), Point of Sale (PoS) terminals, Mobile Phones, Kiosks, Web and Bank Branches.Location: Lagos Office   
Department: Group Service Delivery
Job Type: Permanent

Job Description

Guide key projects with the assigned portfolio to successful conclusion.
Develop and deliver quality software/solution to our clients on Point of Sale across the network/industry Supervises.

Responsibilities

Manage schedules, coordinate direct reports resources, activities, and priorities while managing day-to-day project/program activities
Manage application development and implementations on devices across various customer touch points across Africa
Engage Managers & Business Process Consultants and Business Analysts, Project managers and engineering team
Highly technical and knowledgeable in EFT/EMV payment systems development, certification and processes
Highly skilled and proficient in PCI standards across payment channels
Own and drive client issues to effective resolution
Develop and implement applications on point of sale terminals using Linux / android technologies
Accountable for timeliness of delivery and the end-to-end quality of the delivered solution
Lead the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team
Deliver awesome client experiences by ensuring all project deliverable are completed to an appropriate & expected level of quality
Eliminate roadblocks for team members and ensure timely progress to project tasks
Act as a liaison between the business and the delivery teams & team members for all aspects of project delivery & employee performance
Participate in technical bid input to the sales team to ensure solution requirements and business needs are met
Participate in project scoping requirements with the project management office to identify and document technical requirements to meet accepted awards
Stay current with all deployed technology platforms & solutions to leverage to apply to all client & employee interactions as a demonstration of your industry knowledge and expertise
Establish and sustain an effective team environment based on increasing performance motivation and encouragement
Develop and contribute to contractual and engagement parameter documents eg
Statements of Work, Project Definition Documents, Change Requests
Refine, complete, and document the processes of the department to effectively achieve the goal of the frictionless operation
Travel as needed for client deployments / trainings or employee training within and outside Nigeria

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Requirements

Expert knowledge is required in software development, project management, service delivery, presentation, troubleshooting/technical support, EMV framework, PCI compliance metrics, CBN/NIBSS regulatory requirements, Card scheme networks, as well as working knowledge of process management, business analysis, agile methodologies / lean Six Sigma framework
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