Front-Line Ambassador at Hubryde Limited – TDPel Jobs
We are Hubryde Limited – A transportation-technology company leveraging innovative technology to solve mobility problems in growing cities in Africa, albeit one city at a time.
We are improving commuting experiences by helping people commute safely and comfortably in a smart and budget-friendly manner.
We are recruiting to fill the position below:
Job Title: Front-Line Ambassador
Location: Ojodu Berger. Lagos
Employment Type: Full-time
Collaborate with the driver to plan and identify pick-up locations on the specified route.
Coordinate pre-trip briefing and post-trip debriefing with the driver.
Drive revenue performance by achieving daily Asset Optimization Rate and Weighted Average Fare per Seat target.
Accept trip request
Communicate product features and updates to customers where necessary
Resolve customer inquiries and complaints during transit
Administer first aid where necessary
Foster and maintain a good working relationship with customers
Foster and maintain a good working relationship with the driver
Engage relevant external stakeholders appropriately.
Reporting & Presentation:
Report all operational, mechanical and safety issues using the appropriate channel of communication
Report manual transactions and reconcile payments
Log product and operation reports as may be deemed necessary
Attend safety meetings and debriefing sessions as deemed necessary
Participate and make contributions in performance meetings.
The candidate should have a minimum of OND.
Minimum of 6 months of hands-on experience in Field Sales or Customer Service is an added advantage
The candidate must be tech-savvy; able to use mobile and web applications effectively.
The candidate should be able to communicate effectivelyin EnglishLanguage
Good communication and interpersonal skills
Analytical and numerical skill: having a flair for numbers with good attention to detail
Good reporting skill: ability to log reports effectively.
Candidates who reside in Ogba, Ojodu-Berger, Maryland, Abule-Egba, Agege, Ikorodu will be prioritized.
Application Closing Date
30th July, 2021.