It took paramedics more than 30 minutes to get to a dying child, 23 minutes longer than was anticipated for a category one emergency.
Just hours after being discharged from the hospital, the helpless family’s newborn fainted, and they waited more than eight minutes on a 999 call.
Amelia Pill, Wyllow-Raine Swinburn’s mother, is certain that her daughter might have been rescued if the emergency services had come sooner.
The grandmother of the kid, 51-year-old Anna-Marie Fisher, claims that the NHS has not contacted her at all since the tragedy.
South Central Ambulance Service said that they had contacted her local MP and had started an inquiry in the meanwhile.
According to Ms. Fisher, “I’m outraged and I want explanations.” I’m not leaving you here. I’m not at fault here, medics. This indicates a systemic issue. The government is accountable.
Numerous individuals have been affected by lengthy ambulance delays and congested A&E facilities.
NHS waiting lists are at record highs, and the situation is expected to only grow worse in winter, according to dire predictions.
According to official statistics, 6.8 million patients in England — or one in every eight individuals — were waiting in line for standard medical care in July. Nearly 380,000 people in the backlog have endured waits of more than a year, sometimes while in excruciating agony.
The announcement comes after NHS services developed plans to degrade certain 999 calls in order to handle the increase in demand.
While South West people normally wait one minute and 20 seconds for a response, West Midlands residents only had to wait an average of three seconds throughout the summer.
According to the most recent NHS England figures, however, one in every 100 calls in Yorkshire had to wait nine minutes and 28 seconds before speaking with someone in April.
Additionally, one in 100 patients had to wait longer than seven minutes that month due to South Central and South Western ambulance trusts. The fastest life-threatening incidents should have an ambulance there within seven minutes.
According to recent statistics, the average response time for the most urgent calls has increased to more than nine minutes.
Wyllow-Raine was born in Oxford on September 27 and was given the all-clear two days later.
The next day, when she was discovered to be unconscious, her mother began doing CPR on her and instructed a family member to dial 999.
When a staff member finally pick up the phone, paramedics were said to be on route, according to Ms. Fisher, who claimed it “took a while” for anybody to do so.
Amelia, her kid, screamed inconsolably, “Why isn’t anybody coming?”
After receiving an adrenaline injection from paramedics who arrived 30 minutes later, the kid did not survive.
Where was the aid, she added? At four on that Friday morning, Oxfordshire was free of any significant incidents.
We reside two minutes from the Didcot ambulance station, and a 10-minute drive will get you to the air ambulance station, according to Fisher. This shouldn’t happen to a newborn or an adult, ever.
South Central Ambulance Service got the 999 call at 4.38 in the morning, however it took eight minutes to respond because of “severe demand.” He said that the first crew arrived eight minutes after the original call came through from a distance of 24 kilometers.
With a high demand and unfavorable weather, including fog, a second and third response were sent out in what the agency described as “very tough circumstances.”
“Our staff work really hard, but regrettably there are times when despite their best efforts we are unable to reach those patients as fast as we would want,” she said.
We sincerely regret that this incident happened. We immediately began an inquiry, which is still ongoing.