Chick-fil-A asks customers to intervene, examines mobile app ‘fraud’

Chick-fil-A asks customers to intervene, examines mobile app ‘fraud’

Chick-fil-A, Inc. notified customers of potential “fraudulent activity” on mobile app accounts of some customers and launched an investigation to discover the source.

“Chick-fil-A is aware of suspicious activity on the Chick-fil-A One accounts of some of our customers,” the business stated in a statement on Thursday.

This is not due to a breach of Chick-fil-A Inc.’s own systems, although we are still investigating what transpired and how some consumers became the target of fraudulent behavior.

The well-known chicken sandwich retailer stressed that its internal systems have not been compromised and stated that the company has taken steps to safeguard affected accounts and strengthen its security protocols.

“Chick-fil-A is committed to protecting the privacy of our customers’ information, and we are actively working to remedy the issue. Please report any suspected account activity to Chick-fil-A CARES online or by calling 1-866-232-2040,” the notification added.

Chick-fil-A instructed app users in a message to reset their account passwords.

The corporation has stated that its internal systems have not been compromised by the fraudulent activity.
SOPA Images/LightRocket accessed through Gett

“We have immediately taken efforts to further secure the impacted members’ accounts, and we will continue to monitor the issue and upgrade our security protocols as needed. “This activity is not the result of a breach of Chick-fil-internal A’s systems,” a Friday email to consumers stated.

 

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