Business Manager at Eat by Dahlias

Business Manager at Eat by Dahlias – TDPel Jobs

Eat by Dahlias is an organization that sets high standards for food service in Nigeria. We are on a mission to satisfy all appetites with luxury and affordable food in a healthy and timely fashion.

We are recruiting to fill the position below:
Job Title: Business Manager
Location: Lagos
Employment Type: Full-time

Job Brief
We are looking for a Business Manager to lead all aspects of our business.
You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
You will maintain the business revenue, profitability and quality goals.
You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
Coordinate daily front end and back-end business operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review food quality and research new vendors and clients.
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage business’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Estimate staff’s workload and compensations
Maintain records of payroll and attendance
B.Sc Degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software.
Strong leadership, motivational and people skills
Acute financial management skills.

Application Closing Date
16th July, 2021.

Business Manager at Eat by Dahlias Jobs in Nigeria –
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