Imagine boarding a train expecting to sit in your reserved seat, only to be told you have to move because a group of celebrities want an entire carriage to themselves.
That’s exactly what happened on a recent Avanti West Coast service, and it’s caused quite a stir.
Disabled Passenger Asked to Move for Coronation Street Stars
On Saturday, disabled passengers were reportedly asked to give up their allocated seats so that stars from Coronation Street and their makeup teams could enjoy a private carriage on their way to the British Soap Awards.
The journey from Manchester Piccadilly to London Euston was meant to be straightforward, but instead, a sign on one carriage announced it was an “exclusive carriage” and off-limits to other passengers.
Exclusive Carriage and Staff Guarding the Doors
The sign even told travelers to speak with staff for reallocated seating, but once the train set off, an Avanti West Coast employee was said to be guarding the Standard Premium carriage door to stop anyone else from entering.
Meanwhile, the Corrie stars were seen celebrating with prosecco and inviting friends to join them in the carriage, making it a rather exclusive party on rails.
Passengers Voice Their Frustration Online
Matthew Nichols, one of the passengers affected, didn’t hold back on social media.
He posted a sharp criticism, pointing out how disabled travelers were forced to move while the actors enjoyed their private space.
He questioned whether Avanti puts corporate or VIP bookings ahead of the needs of disabled customers.
His comments sparked wider outrage among fellow passengers and soap fans alike.
Celebrities React to the Controversy
The backlash wasn’t just from the public. Former Coronation Street actress Tracie Bennett called the situation “horrendous behaviour,” and comedian Jennie Éclair expressed disbelief that the actors would go along with it.
It’s clear that many feel this kind of treatment isn’t acceptable, especially when it impacts vulnerable passengers.
The Soap Awards Celebration and Train VIP Services
That same weekend, soap stars gathered at the Hackney Empire in London for the British Soap Awards, hosted by Jane McDonald.
While Coronation Street only took home one award, EastEnders dominated with eight wins.
Meanwhile, Avanti West Coast offers a VIP service that lets business travelers request private carriages — a luxury that clearly caused issues when mixed with regular passenger needs.
Avanti West Coast Responds to Complaints
Avanti West Coast issued an apology and said they’ve been in contact with the passenger to understand the full story.
They are investigating what happened on Saturday and promised to review their policies to ensure all passengers receive top-quality service moving forward.
